FAQ

Frequently Asked Questions

Do you offer free shipping?

Yes. We offer free shipping on all orders within the United States.

Where do you ship?

Currently, we ship only within the USA.

How long does order processing take?

Orders are processed within 2 business days.

How long does delivery take?

Estimated delivery is 5–8 business days after processing.

How can I track my order?

Once your order has shipped, we will email your tracking information as soon as we receive it from the shipping carrier.

What is your return policy?

We offer a 30-day return policy for eligible products.

When will I receive my refund?

Approved refunds are processed within 3–5 business days after the returned item has been inspected.

How can I contact customer support?

Email: support@TaraExport.us

Phone: +1 (713) 679-7919

Is my payment secure?

Yes. All payments are processed through secure encrypted payment gateways.

Can I cancel my order?

Please contact us as soon as possible. If your order has not yet been shipped, we will do our best to accommodate your cancellation request.