Shipping policy

At Tara Export, we are committed to delivering your orders quickly, safely, and transparently. Please carefully review our detailed shipping policy to understand our order processing times, delivery schedules, transit fees, and tracking procedures.

1. Shipping Destinations & Limitations

  • Domestic US Shipping: We ship exclusively to physical addresses within the continental United States.

  • Excluded Locations: We do not offer international shipping at this time. Additionally, we cannot deliver to P.O. Boxes, APO, FPO, or DPO addresses due to courier carrier restrictions on larger shipments.

2. Shipping Costs & Rates

  • Standard Shipping: FREE ($0.00) on all orders regardless of cart value.

  • Hidden Charges: There are no additional handling fees or hidden fuel surcharges at checkout.

3. Processing, Transit & Delivery Timelines

  • Order Cut-Off Time: 5:00 PM (Central Time), Monday through Friday. Orders placed after 5:00 PM CT will begin processing on the following business day.

  • Handling / Processing Time: 1 to 2 business days (Monday – Friday). During this period, your items are inspected, securely packed, and handed over to our carrier.

  • Transit Time: 3 to 5 business days (Monday – Friday).

  • Total Estimated Delivery Time: 4 to 7 business days from the date of purchase.

  • Weekends & Holidays: Orders placed on weekends (Saturday and Sunday) or official US federal holidays will be processed on the next available business day.

4. Order Tracking & Confirmation

  • As soon as your package is scanned and dispatched from our warehouse, an automated shipping confirmation email containing your tracking number and courier details will be sent to your email address.

  • Please allow up to 24 hours for the carrier's tracking link to update and show active scan status.

5. Address Modifications & Order Cancellations

  • Address Updates: If you notice an error in your shipping address, please contact our support team within 2 hours of placing your order at support@TaraExport.us. Once an order has entered processing or dispatch, we cannot modify the delivery address.

  • Order Cancellations: Requests for cancellation must be submitted before the order is processed. If the item has already shipped, you may initiate a return upon delivery following our Return Policy guidelines.

6. Damaged, Lost, or Missing Shipments

  • Damaged Packages in Transit: Inspect your package upon arrival. If your shipment arrives visibly damaged or tampered with, please report it to us within 48 hours of delivery at support@TaraExport.us with clear photographs of the damaged outer box and product.

  • Lost or Stolen Packages: If your tracking link marks your order as "Delivered" but you cannot locate it, please check around your property, with building management, or with neighbors first. If the package remains missing, notify us immediately so we can open a formal investigation with the carrier.

7. Store Contact Information

  • Business Name: Tara Export

  • Email Address: support@TaraExport.us

  • Phone Number: +1 (713) 679-7919

  • Physical Address: 4800 Blaffer St, Houston, TX 77026, United States

  • Customer Service Hours: Monday to Friday, 9:00 AM – 5:00 PM (Central Time)